Archived Issue
Vox Voice
Issue XV : Social Media
December 2008
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"Social Media has been around for awhile, and it doesn't seem to be dying as some predicted. In this issue, we look at some of the ways companies are using Social Media to connect with their employees and their customers. We also look at how government is using Web 2.0 to create a dialogue with constituents and how over-generalizing customer groups can cause you to overlook innovative ways to create products that will speak to them. Hope you enjoy."
- Bill Cusick, CEO
Vox Customerspective™ Blog
Know Your Customer
Obama's Team Really Gets What Web 2.0 is all About!
Jetblue Connects on Twitter. Do You?
____________________________________________________Article - Strategically Connect Through Social Media
A look at how Social Media can help you reach your customers in a new and creative way.
Written by Jeannie Walters
Vox's Customer Experience Calculators
Calculate how customer loyalty really impacts your bottomline
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Newsletter Archives
- Issue XIX - April 2009
- Issue XVII - March 2009
- Issue XVII - February 2009
- Issue XVI - January 2009
- Issue XV - December 2008
- Issue XIV - November 2008
- Issue XIII - October 2008
- Issue XII - September 2008
- Issue XI - July 2008
- Issue X - June 2008
- Issue IX - May 2008
- Issue VIII - April 2008
- Issue VII - March 2008
- Issue VI - February 2008
- Issue V - January 2008
- Issue IV - December 2007
- Issue III - November 2007
- Issue II - October 2007
- Issue I - September 2007
