Current Issue
Vox Voice
Issue X
June 2008
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What does it take to create a truly rabid and loyal customer base? It takes more than just making your product or service "low price" or "convenient." And for those few companies out there that have succeeded in creating passionate customers, with real emotional connections, what happens when they go "mainstream"? Does the "genuineness" disappear? Do the "real" customers take a walk? Enjoy our June issue of Vox Voice.
~ Bill Cusick, CEO
____________________________________________________"Coming Undone"
Can a company built on customers' loyalty survive mainstream success?
Written by Erica Falkner, Marketing Manager
"Is Customer Loyalty a Thing of the Past?"
Why old business tactics don't work on today's savvy customers.
Written by Erica Falkner, Marketing Manager
Vox Customerspective Blog™
Do Airlines Know How to do Math?
http://www.voxinc.com/blog
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Newsletter Archives
- Issue X - June 2008
- Issue IX - May 2008
- Issue VIII - April 2008
- Issue VII - March 2008
- Issue VI - February 2008
- Issue V - January 2008
- Issue IV - December 2007
- Issue III - November 2007
- Issue II - October 2007
- Issue I - September 2007
