Vox - Customer Relationship Partners

www.useit.com - Jakob Nielsen's usability site, offering Jakob's views on usability.
www.upassoc.org - The Usability Professionals' Association.
www.webusability.com - Tools, training, and research about online usability.
www.boxesandarrows.com - Boxes and Arrows is devoted to the practice, innovation, and discussion of design; including graphic design, interactive design, information architecture and the design of business.

www.forrester.com - Forrester Research; tons of market and product research.
www.gartner.com - Gartner Group; tons of market and product research.
www.visual-literacy.org/periodic_table/periodic_table.html - A Periodic Table of Visualization Methods.
www.webbyawards.com - Webby Awards ranks and award website in all categories.
www.w3schools.com - the official source of html standards, also published browser research.
www.w3schools.com/browsers/browsers_stats.asp
www.marketingprofs.com - many customer experience related articles and webinars.
www.marketingsherpa.com - many customer experience related articles and newsletters.
www.1to1.com - many customer experience related articles and newsletters.

www.perfectcem.com - The Perfect Customer Experience, Marketing leadership for those with courage to change the customer experience.
www.changesciences.com - Change Sciences Group provides research about the online customer experience.
www.creativegood.com - Creative Good; articles, thoughts, and newsletters about the customer experience.
www.goodexperience.com - Creative Good's newsletter and blog.
www.customerrespect.com - The Customer Respect Group; research about the customer experience.

Vox CEO, Bill Cusick's Irrational Customers Blog
Customerspective Blog™
www.sethgodin.typepad.com/ - Seth Godin's blog.
www.churchofthecustomer.com - Church of the Customer, Jackie Huba & Ben McConnell's blog regarding customer evangelism and citizen marketing.
www.37signals.com/svn - Signals vs. Noise, a weblog about entrepreneurship, design, experience, simplicity, constraints, pop culture, and more.
www.headrush.typepad.com - Creating Passionate Users a blog about helping your users kick ass.
www.standing-out.com - Standing Out from the Crowd, Vox Luis Serpa's blog about customer experience, web usability, Information architecture, and going overboard to be remarkable.
www.tompeters.com - Tom Peters' website and blog.

Useful Resources